Air-Trak Support: Responsive and Reliable

World-class Tools, Training and Troubleshooting

Contact Information
Support hours: 4 AM to 7 PM Pacific Standard Time, Monday to Friday
Phone: 877-Air-Trak (877-247-8725)
Email: support@air-trak.com

Free online training classes

Air-Trak offers free, live product training classes to help you get the most from your Air-Trak system. Conducted over the phone and Internet, these courses use the Webex Meeting Center to create a virtual classroom where, from the privacy and convenience of your own PC, you can watch, learn and interact with Air-Trak experts online.

For schedule information, please contact customer support.

Personalized customer support accounts

At Air-Trak, our goal is to surpass your expectations of product quality, features, and support. Our customer support team provides timely and reliable solutions so you can use your Air-Trak products most effectively. Our support system includes a support account that lets you directly control and monitor how your issues are resolved:

• Report product/service issues by simply logging into your support account
• Review your customer support history and track all updates made to open inquiries
• Add attachments to inquiries, such as log files or error snapshots, to accelerate the troubleshooting process

To submit a trouble ticket, please click here.

Easily Available Documentation

Manuals and software are available online. Simply visit the Download Center to find what you are looking for.