Contact Information
Support hours: 4 AM to 7 PM Pacific Standard Time, Monday to Friday
Phone: 877-Air-Trak (877-247-8725)
Email: support@air-trak.com

Personalized customer support accounts

At Air-Trak, our goal is to surpass your expectations of product quality, features, and support. Our customer support team provides timely and reliable solutions so you can use your Air-Trak products most effectively. Our support system includes a support account that lets you directly control and monitor how your issues are resolved:

Report product/service issues by simply logging into your support account
Review your customer support history and track all updates made to open inquiries
Add attachments to inquiries, such as log files or error snapshots, to accelerate the troubleshooting process

Self-service tools and online store

We also provide powerful online resources that allow you to:

Obtain automated suggestions on how to resolve issues with Air-Trak's Knowledge Base
Download the most recent software releases and product documentation from our Download Center
Buy Air-Trak parts and accessories from our online store

Free online training classes

Air-Trak offers free, live product training classes to help you get the most from your Air-Trak system. Conducted over the phone and Internet, these courses use the Webex Meeting Center to create a virtual classroom where, from the privacy and convenience of your own PC, you can watch, learn and interact with Air-Trak experts online.

Nextel National Network reaches over 263 million people. © 2006 Sprint Nextel. All rights reserved. SPRINT, the "Going Forward" logo, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel.

Air-Trak is a registered trademark of Air-Trak, Inc. All other trademarks are the property of their respective holders. Prices and specifications are subject to change without notice. © 2006 Air-Trak, Inc. All rights reserved.

Note: The Air-Trak system was formerly known as Cloudberry. Neither Air-Trak nor Cloudberry are affiliated, associated, or connected with Research In Motion Limited (RIM) or its associated trademarks.